Terminal 4 (T4) is Changi Airport’s newest passenger terminal which was opened on 31 October 2017. Built on the site of the former Budget Terminal, T4 is about half the size of Terminal 3 but has a capacity that is two-thirds. T4 will redefine passengers’ travel experience through the Fast and Seamless Travel at Changi (FAST@Changi) concept at check-in, bag-drop, departure immigration and boarding, ensuring a fuss-free and faster departure process.
If you are flying with Cathay Pacific, Korean Air, Vietnam Airlines, AirAsia, Cebu Pacific Air or Spring Airlines, you will be departing from and arriving at T4.
However, if there’s one missing frill in T4, it would be the lack of Skytrain connectivity to the other terminals. This is replaced with a complimentary 24-hour Airport Shuttle Bus service between T4 and T2.
T2 to T4 Transfer
The T4 Free Shuttle Bus Service will pick you up at T2 Arrival Hall Door 1. This is the nearest door from the Changi Airport MRT Station exit.
The flight information for T4 is available while you wait for the bus.
In the day, the waiting time for the bus takes up to 10 minutes, depending on the demand. During the opening stages, due to the high demand, buses are actually queuing to pick you up.
The T4 Free Shuttle Bus leaves every 10 minutes from 5.30am to 1.00am, and every 20 minutes from 1.00am to 5.30am.
The additional buses to serve the T4 Free Shuttle Bus Service seems to have been pulled from the Terminal 2 – Terminal 3 Transit Shuttle Bus and additionally from Woodlands Transport’s own fleet.
The T4 Free Shuttle Bus Service will drop you off at T4 Departure Hall between Doors 3 and 4. The journey takes about 10 minutes from T2 to T4.
This is at the middle of the terminal so you needn’t walk too much to your flight check-in counter.
The drop-off is near to check-in row 4, which is the exact middle row of all 7 check-in rows available. Rows 4 to 7 are for airlines that are FAST-ready, which currently includes AirAsia and Cathay Pacific.
Rows 1 to 3 are for conventional check-in with airlines that are not FAST-ready.
T2 to T4 Transfer
For the journey from T4 to T2, the pick-up for the T4 Free Shuttle Bus Service is located in the Arrival Hall rather than the drop-off point at the Departure Hall.
The T4 Free Shuttle Bus Service will pick you up at T4 Arrival Hall Door 1. The flight information for T1, T2 and T3 is available while you wait for the bus.
During the peak period, additional buses from Woodlands Transport’s existing fleet are roped in to provide additional capacity.
The actual purpose-built T4 Shuttle Bus on its way back to T4.
The T4 Free Shuttle Bus Service will drop you off at T2 Arrival Hall Door 1. This is the nearest door from the Changi Airport MRT Station exit. The journey takes about 10 minutes from T4 to T2.
This is the same place as the pick-up for the bus from T2 to T4.
From here, you can get on the Skytrain to T1, walk across the travellator link to T3 or get on the East West Line’s Changi Airport Extension train to the city via Expo Interchange or Tanah Merah Interchange.